Telling your story – The Elevator Pich April 4, 2008
Posted by fredillies in Communication, Gadgets n Gizmos, Work.add a comment

I’ve been facinated for some time now with the concept of “telling your story”. My two favourite recent business books are “Presentation Zen” by Garr Reynolds, and Made to Stick by Chip & Dan Heath. One area of particular interest is the applications of their philosophies to the “elevator pitch”. For those not familiar with this term, imagine you had 30 seconds to tell a prospect what your product or service is and why they should use it. From my experience, it is extremely hard to do this. Most people I know (myself included) have difficulty being able to consistently pull this off under time pressure, but I believe it can be mastered. It requires 3 things:
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The ability to distill your company/product/service message down to its essence;
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So much practice delivering this message in 30 seconds that you could do it instinctively at any time of the day when confronted by a co-worker with a stopwatch;
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The charisma or presence to be able to connect with your listener(s).
Although I don’t have any video example of Steve Jobs doing an elevator pitch, I’m sure he would be outstanding, given that he is the the zen master of Presentations. See this post by Garr Reynolds or this video of Jobs announcing the iPhone. It’s not a stretch to imagine him giving the greatest elevator pitch of all time. Yet so few people seem to get it right. The following are some examples of ”elevator” pitches featured on the NY Times website this morning. The clips are from the CTIA Wireless 2008 (the largest mobile phone industry trade show).
The first example, an exec talking about the new Samsung Instinct, lacks any passion, and seems to speak more to features than benefits. A better example is this clip of the LG Vu, which is more passionate, more benefit-driven (and BTW is given by someone who is much more believable as a spokesperson… which one of these two people can you see tuning in and watching TV on their phone?) Note that she actually showed what the experience of watching TV on the phone was like.
What would the video of YOUR elevator pitch look like? Would you want it on YouTube?
The joy of the unexpected February 28, 2008
Posted by fredillies in Communication.1 comment so far
Check out this video played at the TED Conference. It reminded me of one of the six concepts that Chip & Dan Heath write about in their book Made to Stick: “UNEXPECTED”. By doing something unexpected (in a presentation or in advertising, for example) you can immediately cut through the ‘noise’ and snap people out of their haze long enough to make a lasting impression. And I just love thinking about everyone who witnessed this in person… the child-like wonder that could be seen on their faces… how it changed the rest of their day…. and the STORY they would have told. What a cool performance piece!
A Rich Online Social Experience July 8, 2007
Posted by fredillies in Communication, Society & Culture, eBusiness.add a comment

My 2 youngest daughters graduated from University recently, and they spent the better part of their 4 years telling me how cool FaceBook was, and that I should register. (Of course I didn’t because I didn’t want to be arrested as some kind of middle-aged stalker of university age kids!) But eventually, as it began to spread to a wider community, I joined. Within the first couple of days I really got it….and I could tell you what it’s like but you really have to experience it. I will say that it’s a way richer experience than just email or instant messaging. I’m shocked at how enjoyable it is, and I am really surprised by how much this online experience feels like a real community (maybe it’s because it’s a community of your real-life friends..who knows) but IMO, the concepts employed by the site are very successful in achieving this goal. For some comments about how social networking sites will need to evolve, see an interesting post by William Bakker.

